When Winnipeg’s Regional Health Authority realized the need for more outpatient dialysis spaces, they turned to a seasoned architecture team to renovate a four-story building adjacent to their National Research Council building. Phase 1 of the project included 20 dialysis stations, as well as clinic and support spaces. My colleagues at Array Architects teamed with ft3 to plan and design this important expansion.

Array Advisors was tasked with running a simulation on how best to schedule patient arrivals in the new space. In my blog, Patients Don’t Like Waiting, I detail our steps in assisting the client in testing different scenarios. Client leadership and staff were then able to absorb the model’s output and make informed decisions, which can positively impact patient wait time and satisfaction.

For an in-depth understanding of how simulation and data modeling can benefit any number of healthcare service lines from both patient throughput and staffing perspectives, please read the following case study.