Post-Occupancy Evaluation

Post-Occupancy Evaluation (POEs) are among the most common types of research used to inform evidence-based design. POEs, which involve the systematic evaluation of user opinions about buildings in use, assess how well buildings match users' needs to identify and solve problems in the built environment.


Engaged to conduct a Post-Occupancy Evaluation, the overarching goal was to determine whether the client found the implemented changes valuable.


Collecting baseline data to compare with post-occupancy data informs ongoing process improvement and/or adaptation necessary, which improves the human-environment fit, provides feedback and validates the return on investment.